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After Hours Clinic - Brockville

 

ATTENTION:

If you are concerned about symptoms of COVID-19, you can go online to check your symptoms on Ontario's COVID-19 Assessment Tool.  If you meet the criteria for testing on the self-assessment tool, you should go to the nearest assessment centre. For a listing of other assessment centres please click here.


If you are experiencing worsening symptoms such as shortness of breath, chest pain, or light headedness please visit your local emergency department but call before you go.


If have respiratory symptoms or have travelled outside of Canada click here for additional guidelines.

The After Hours Clinic is designed to help patients of the Upper Canada Family Health Team Brockville who may not be able to obtain an appointment with their own physician during regular office hours for urgent medical issues that do not require an ER visit.  At this clinic, patients are seen by one of the group’s 16 physicians.

 

How to Make an Appointment

 

  • Weekdays: Contact your regular physician’s office during business hours.

  • Saturday hours 9am - 12pm and 1pm - 4pm. Call 613-423-3333 for an appointment.

  • Patients can also contact Telehealth Ontario after hours, who can refer you to the clinic if required.

 

After Hours Clinic Location

  • 100 Strowger Blvd, Suite 110, Entrance 2B, Brockville, Ontario

Hours of Operation

What if I get sick outside of the usual clinic hours?

The Upper Canada Family Health Team Brockville offers an after-hours number to a Registered Nurse with Health811, who will provide advice about your urgent health care concerns. The number for the Health811 Nurse is 1-866-553-7205.

 

What is Health811?

Health811 is a free, confidential telephone service available to patients enrolled with the Upper Canada Family Health Team when your clinic is closed.

When you call, a Registered Nurse will complete a virtual triage to assess your symptoms and help you decide your best first step.  They will help you decide whether to care for yourself, make an appointment with your doctor, go to the after-hours clinic, contact a community service, or go to a hospital emergency room. 

When Should I Call?

Help is available when your doctor’s office is closed:

  • Monday through Friday from 5 pm to 9 am 

  • Weekends from Friday 5 pm to Monday 9 am

  • 24 hours a day on recognized holidays

A call to the Telephone Health Advisory Service does not replace 911 - that's always the first number you should call in emergency situations.

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